We collect and process personal data, i.e. information that identifies, or at least makes it possible to identify, you as a natural person (e.g. your name, your address and/or e-mail address) when you decide to actively communicate with us. Furthermore, we collect and process certain technical data that results from you visiting our website which is also considered personal data. Processing means any operation which is performed on personal data, such as collection, recording, organisation, structuring, storage, adaptation, retrieval, any kind of disclosure, erasure or destruction or other use.
The general log files may tell us which Internet browser and operating system you were using and
which IP address was allocated to your Internet access when you were visiting the site,
the URL of the internet page from which you arrived at our website, the exact time when you accessed and left
our website, the amount of data transmitted, and the pages you accessed on our website.
The last octet (8-bit byte) of the IP address in the general log files will be masked, thereby restricting our
(or a third party’s) ability to connect the IP address to your specific Internet access.
The personal data automatically collected is necessary for us to provide the website (Article 6 sec. 1 sent. 1
lit. f GDPR), and for our legitimate interest to guarantee the website’s stability and security
(Article 6 sec. 1 sent. 1 lit. f GDPR). Personal data that is collected automatically is retained for 35 days
and properly erased afterwards.
Should our web server(s) detect an error in processing requests, it will send the corresponding information to an error log file. Those log files for technical reasons also record the client IP address from which the request was sent, i.e. your IP address if your request caused the error.
We have no means, and no interest in, identifying you through the general or error log file data. We use the general log file data for statistical purposes. The information we can from time to time retrieve from the files relates to, for example, peak times of the use of our website, which information our users are most interested in on the website, how users navigate on our website and which browsers and operating system our users use. We use that information to improve the technical setup as well as the design of our website. The error log files are used to diagnose and fix the error. The personal data collected in the course of this process is necessary for our legitimate interest to guarantee the website’s stability and security (Article 6 sec. 1 sent. 1 lit. f GDPR).
Our website uses http cookies. An http cookie is a piece of text stored on your computer by your
web browser. Cookies are sent as a field in the header of the http response by our web server(s). It is then
sent back by your browser every time it accesses the respective web server.
Our website uses session and persistent cookies in order to provide you with an easy and comfortable web service. They allow us to, for example, display the German contact information any time you visit our website if your first visit to the site came from Germany. It is our legitimate interest (Art. 6 sec 1 lit. f) to provide you a comfortable web service.
On certain webpages of our website we may implement so-called social media plugins, in particular
Facebook, Inc.’s “like” button and Twitter, Inc.’s Twitter buttons. When you visit a page that displays one or
more of such buttons your
browser will establish a direct connection to the respective Facebook, Google and/or Twitter server and load the
button from there. At the same time Facebook, Google and/or Twitter will know that the respective page on our
website has been visited. This processing is based on Article 6 sec. 1 sent. 1 lit. f GDPR
and represents our legitimate interest to improve your website experience and to optimize our services.
We have no influence on the data that Facebook, Google and Twitter collect on the basis of the buttons. According to the available information, however, if you do not click on the respective buttons no personal data will be collected and stored unless you have logged onto to your Facebook, Google or Twitter account. In that case certain user data (including your IP address at the time) may be collected and linked to the account information already present at Facebook, Google or Twitter, respectively. If you wish to prevent this, please log out of your social media accounts before visiting our website.
In addition, clicking a button may also lead to a collection of certain data, such as the user’s IP address. Facebook, Google or Twitter may set cookies as well, unless you have disabled the acceptance and storage of cookies in your browser settings (see above).
We receive no information from Facebook, Google or Twitter about which social media buttons you may have clicked or seen on our website, but, if at all, we may receive a summarized, non-person-related statistical report on the use of the buttons.